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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Piotr Stempinski

November 23, 2023

1  out of  5 rating by Piotr Stempinski
"Terrible experience! This group of incompetent people drove my bill up over 25% after 6 months of no car accidents and absolutely no late bill payment. Customer service is horrible too. After requesting Safe and Save beacons for FIVE times, no delivery was made. What is the point of having an insurance support team when no problem has been addressed for customers at all? This is how customers are driven away from StateFarm."

Mercedes Venzen

October 19, 2023

5  out of  5 rating by Mercedes Venzen
"Courtney was so efficient and had my policy completed in 20 mins or less!"

Joe Seibert

October 11, 2023

5  out of  5 rating by Joe Seibert
"Every issue I've called the office with has been handled professionally and efficiently by Amy Brydge. Call her with all your needs and you won't be disappointed!"

Gaming God Forever

September 29, 2023

5  out of  5 rating by Gaming God Forever
"Good early morning. It's been a while, but I am a man of my word. And I wanted to give a shout out to ya Stephanie just as I promised. To keep it absolutely honest with anyone seeing this review , I am with another company right now. However, that's only because I got a sweetheart deal that I could not refuse from someone (that I'll respectfully not promote here ) welcoming and wanting me back. With that said I absolutely recommend Stephanie and her crew and would have stayed otherwise. From the short time that I dealt with her she was always friendly, hands-On and never hesitated to get back with you with a sense of urgency or answer any questions or concerns that you may have had. I literally felt guilty pulling away, but again it's only because I got a sweetheart deal that works for me. And if it ever fell through, I would absolutely look forward to doing business with her again as I legitimately felt like she would have had my best interest at heart. For the cynical, no Bots or compensation here, but rather just keeping it real. So real in fact that I literally went back to find this link and leave this review because I promised her that I would definitely give my honest opinion and feelings about how I was treated with her. And it was weighing on my mind that I never did. So you can take from it what you will, but considering that I have already admitted that I am with another company, there's no reason for me to blow smoke up any of your butts. You were legit awesome Stephanie, and If circumstances change, I will be back. And I certainly hope that you're the one that I would have the pleasure to once again business with. Much tespecy to ya & keep being genuine."

sneharika kadiam

September 26, 2023

5  out of  5 rating by sneharika kadiam
"Thought it was going to be a routine review (a dreaded one) but to my pleasant surprise Jesse was really helpful. She was extremely cognizant of my needs. She actually LISTENED to what I NEEDED! She swiftly took care of my concerns! Left me a one happy customer 😊."

Angela Faidley

September 26, 2023

5  out of  5 rating by Angela Faidley
"I been with this agency for over 20 years and I have referred everyone I know and don't know to them. That mean alot because I'm not easy to please lol. They go above and beyond for all insurance needs... never judgmental which mean alot to me because I have alot going on # accidents etc and we still insured and no one else could beat my rates. Always professional and fast... yes fast you need something you got it including insurance. Just call them you'll see. Steven is a life saver. His communication skills and availability is outstanding 👏 👌"


September 20, 2023

5  out of  5 rating by Dawn
"I found Adriana to be very professional and quick to respond."

Josh O'Connell

September 19, 2023

5  out of  5 rating by Josh O'Connell
"Was shopping around for a Workers Compensation policy for my business. Jesse had great communication skills and explained everything about the policy. We ended up with a better policy than our previous company, and saved a lot."

Gabe Agoado

September 15, 2023

5  out of  5 rating by Gabe Agoado
"I worked with Steven this morning to get insurance for a Japanese imported car. Steven was familiar with imports, something other agencies I tried were not, and entered the car information into the system manually. He was incredibly kind and helpful and in 30 minutes, got me a good rate for what I wanted. If you are in the Baltimore area and need auto insurance, I recommend Stephanie Jameson's State Farm office, ask for Steve."

Jessica Zaruba

September 6, 2023

5  out of  5 rating by Jessica Zaruba
"Courtney R was wonderful to work with! She was kind and honest and offered us the highest coverage to best fit our needs at a fair price! She was very quick to respond to my messages and requests and was able to process our change in insurance providers with out a hassle and made the process quick and easy! I highly recommend her for all your insurance needs! Thank you again Courtney !!!"

Cameron Mullinix

September 5, 2023

5  out of  5 rating by Cameron Mullinix
"This review is for Amy Brydge. I have thrown dozens of requests for assistance at her and every single time, without fail, she has come through with flying colors. Truly a wonderful representative who is always incredibly enthusiastic and just willing to jump in and help immediately. Between losing my car, having to swap the insurance to a new one, and then having to figure out an insurance debacle with another company, Amy was wonderfully patient and helpful in each situation. Amy even went as far to reach out to me weeks later to check on a situation that I had her help me resolve, which is just above and beyond fantastic customer service. Seriously, if I could give you 6 out of 5 stars I would, but unfortunately that's just not the way the rating system works. Keep doing what you're doing, service like this is the reason people stay faithful to State Farm 😁."

Matt Jansky

August 27, 2023

5  out of  5 rating by Matt Jansky
"I just bought my first car and was new to the whole experience. My agent, Steven Landau, was incredibly helpful throughout the whole process! He did a great job of explaining every aspect of the insurance process, and recommended lots of options that gave me discounts to make the insurance more affordable. Highly recommend!"

Malena Nygaard

August 22, 2023

5  out of  5 rating by Malena Nygaard
"Amazing experience getting my new car insurance set up! Grateful I found Stephanie Jameson to help me get coverage in MD."

Debbie Tarry

August 14, 2023

5  out of  5 rating by Debbie Tarry
"Hi, my name is Debbie and I have been with Stephanie Jameson's State Farm office for a few years now. I have never had a problem with them and all of the staff I had dealt with are all courteous, helpful and knowledgeable. It's actually a pleasure talking with them."

Ashley Meehan

August 2, 2023

5  out of  5 rating by Ashley Meehan
"Really responsive insurance team, replied to my questions and requests within a matter of hours or first thing next day. Helped me get what I needed quickly - highly recommend!"

Deborah Prather

June 27, 2023

5  out of  5 rating by Deborah Prather
"I had the most wonderful experience with Steve Landau. He is very polite, patient, professional, and helpful. He made selecting an auto and house insurance company so easy and pleasant for me. I certainly will let others know of my experience."

calliandra hermanson

June 26, 2023

5  out of  5 rating by calliandra hermanson
"Great customer service! I called from the MVD with no notice to switch Maryland insurance and they took care of it in like 10 minutes so that I could get my title transfered and my car registered here!"

Ellen Swain

June 23, 2023

5  out of  5 rating by Ellen Swain
"Courtney was very helpful and kind on the phone! She helped me transfer my policy from another State Farm office, as I am moving from out of state. She answered all of my questions and helped me find the best fit."

Ronald Covington

June 8, 2023

5  out of  5 rating by Ronald Covington
"Great customer service."

Jamie Virostko

June 2, 2023

5  out of  5 rating by Jamie Virostko
"Stephanie was great. She was clear, efficient, and very nice. She got everything set up quickly. We are very happy with her as an agent."

Terror Davis

May 21, 2023

5  out of  5 rating by Terror Davis
"Two days ago I had the BEST customer service experience with Courtney. She made me feel not like I was another customer with State Farm but more like family! She was very patient with me; explained in full detail even when I asked her the same questions several times because I didn't understand my paperwork due to the word play. She did not make me feel dumb and in fact she made me comfortable to ask all the questions that should be asked to any Insurance company being paid for. She explained things to me within my policy that I was not even explained to since the first day of becoming a State Farm customer. My overall customer service experience with Courtney was so great that if another company offered me slightly cheaper rates, I'd still stay with State Farm! I hope she gets the recognition she deserves and I'm definitely referring more family, friends, work colleagues, State Farm. Greatly appreciate you Courtney!!!"

Donald Yirka

May 15, 2023

5  out of  5 rating by Donald Yirka
"Courtney is an outstanding asset to your company. She communicates on a level that helps one to understand the ins and out on what coverage they need."

Zook Fam

May 11, 2023

5  out of  5 rating by Zook Fam
"Courtney was incredibly helpful and so easy to talk to on the phone. She was patient and followed up when she said she would! It was a very seamless and pleasant experience to work with her. Thanks Courtney!!"

Janet Kahoe

May 9, 2023

5  out of  5 rating by Janet Kahoe
"I appreciate that I’m able to reach real people quickly who are able to listen and effectively address any concerns and questions."

Andre Corbett

May 8, 2023

1  out of  5 rating by Andre Corbett
"We was charged a extra 51$ on our car insurance for safe drivers We never received nothing in the mail .I was upset to pay that when it wasn't our fault.We been with them for 26 yrs."