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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of PVK

PVK

January 15, 2025

5  out of  5
rating by PVK
"Excellent Service, Response time Excellent. Caring and helpful- Stephanie and team run a topnotch office. SO many names. Steven Landau outstanding help. Stephanie Jameson, State Farm. Amazing team. Love working with Jesee and so many other names to mention."
We responded:
"Thank you for your feedback! Steven always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Stephanie Jameson - State Farm Insurance Agent"
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Kenya Lee

January 11, 2025

5  out of  5
rating by Kenya Lee
"Been with State Farm for about three years now I have to say I love the service here, Ms.Stephanie, Mr. Steve and Ms. Courtney plus all the other employees who work here are awesome Very helpful very informative and is true to the slogan “like a good neighbor State Farm is there” lol Thank you guys for everything you do"
We responded:
"Thank you Kenya for the wonderful review. We are so happy to be able to serve you for your insurance needs!!"
Profile photo of Kenyatta Lewis-White

Kenyatta Lewis-White

January 9, 2025

5  out of  5
rating by Kenyatta Lewis-White
"Ms. Jesse O'Connell was a great help with my property insurance concerns. She was able to ask my questions and conducted more research when additional assistance was needed."
We responded:
"Thank you so much for your feedback, Kenyatta! I'm happy to hear that Jesse was so helpful for you. Please reach out to us if you need anything at all! - Stephanie Jameson"
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Simmi Thomas

January 8, 2025

5  out of  5
rating by Simmi Thomas
"Stephanie and Courtney were great in assisting me find more affordable rates for my multiple insurance policies. I was very hesitant to leave my current insurance carrier since I have been with them for 25 years. But Stephanie and Courtney eased my mind and made it simple. They took their time researching how I can save and have the protection I need for my home and cars. Email communication is a plus especially when you can't take calls at work. I'm looking forward to being a new customer at Statefarm Fast-forward to 2025 Unfortunately, I was in a recent car accident. Courtney has been very helpful and diligent in calling me to make sure she gets all the updates. Even though process is taking longer than expected, she has been very patient ! State Farm claims department Is also doing a great job and very efficient and going over the claim process with me!"
We responded:
"Simmi, it was a pleasure for both of us to help you! And we are so excited to have you with our agency!! Thanks for the fabulous review!!"
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Cynthia Valencic

December 16, 2024

5  out of  5
rating by Cynthia Valencic
"Had a question about my auto insurance. Emailed Jesse and she got back with me immediately. Thanks, Jesse"
We responded:
"Thank you for sharing your experience, Cynthia! Welcome to Maryland. I'm so happy that Jesse was so helpful with your auto insurance and made it easy to change. Please reach out if you need anything at all! - Stephanie Jameson"
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Adaireous Coleman

December 14, 2024

5  out of  5
rating by Adaireous Coleman
""I had an excellent experience! They provided me with an awesome rate on my home insurance policy, which was a pleasant surprise. The team was prompt, courteous, and very professional throughout the process. They made everything smooth and hassle-free, and it was truly a pleasure to work with them. I highly recommend for anyone looking for reliable and affordable insurance with top-notch customer service!""
We responded:
"Thank you for your thoughtful review, Adaireous! I'm happy to hear that you provided with an awesome rate on your home insurance policy. We strive to provide a seamless experience with great customer service. Please reach out or stop by if you ever need any assistance! - Stephanie Jameson"
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Swami Ceo

December 13, 2024

5  out of  5
rating by Swami Ceo
"Jesse is absolutely fantastic!! I highly recommend her for insurance needs. She is knowledgeable, professional, and truly cares about her clients. Jesse goes above and beyond to ensure that you have the coverage you need at a price you can afford. If you are looking for an insurance agent who will put your needs first, look no further than Jesse."
We responded:
"Thank you so much for your review, Swami! I'm so happy to hear that Jesse was so helpful and went above and beyond for you. We strive to put your needs first and get you the best coverage that fits your needs. Please reach out if you need anything at all! - Stephanie Jameson"
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Gh0st S

December 4, 2024

5  out of  5
rating by Gh0st S
"Jesse was extremely helpful in getting me very clear and transparent details for home insurance quote and quote for vehicle. Really great to work with."
We responded:
"Thank you so much for your feedback! I'm happy to hear that Jesse was able to give you a clear and transparent home insurance and vehicle quote. Please reach out if you need anything at all, we are here for you! - Stephanie Jameson"
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Vincent Paolillo

November 22, 2024

5  out of  5
rating by Vincent Paolillo
"Jesse was very helpful and answered all my questions. She took her time helping me and was very friendly. I started a policy."
We responded:
"Thank you so much for your feedback, Vincent! I'm happy to hear the Jesse took her time helping you and all of your questions were answered. Please reach out if you need any assistance! - Stephanie Jameson"
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Kimberly McLaughlin

November 16, 2024

5  out of  5
rating by Kimberly McLaughlin
"My vehicle has been out of commission for over a year. I kept insurance on the vehicle until I made a decision. In a mindset of uncertainty, Steven Landau suggested a 6 month total suspension. The suggestion gave me a sense of peace and time to conclude my decision. I am grateful for Steven and his tenacity in handling the situation."
We responded:
"Thank you for your feedback, Kimberly! I am thrilled to hear that Steven was so helpful in giving you clarity and peace about your situation. Please feel free to reach out if you need any assistance! - Stephanie Jameson"
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Morgan Wright

November 12, 2024

5  out of  5
rating by Morgan Wright
"Excellent customer service care"
We responded:
"Thank you Morgan for the wonderful review! We appreciate the opportunity to help you with your insurance needs!!"
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Vincent Chou

November 10, 2024

5  out of  5
rating by Vincent Chou
"Got back to me same day, competitive rates"
We responded:
"We appreciate your review, Vincent! We're always happy to assist, I'm thrilled that you were given a prompt response and competitive rates. Please reach out if you need any assistance in the future! - Stephanie Jameson"
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Paul

November 9, 2024

5  out of  5
rating by Paul
"Jesse at this agency has been very helpful with my different insurance needs for my business. She is very attentive and answers any questions I have."
We responded:
"Thank you so much for that review, Paul! I'm happy to hear that Jesse was so helpful with your business insurance needs. She's a wonderful team member. Please stop by or call if you need anything at all! - Stephanie Jameson"
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Rob Goldstein

November 8, 2024

5  out of  5
rating by Rob Goldstein
"This Agency and Jesse O'Connell in particular are fantastic. She listened to my needs, answered questions and recommended some great insurance. The policies were activated quickly. I would highly recommend State Farm and Jesse!"
We responded:
"Thank you for taking the time to leave such a great review, Rob! We appreciate your feedback so much. Jesse is fantastic, I'm thrilled that she was so helpful for you in activating your policies quickly! Please let us know if you need anything at all. - Stephanie Jameson"
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Margo Desil

November 7, 2024

5  out of  5
rating by Margo Desil
"I always have such a great customer service experience with Steven Landau! I always appreciate his helpfulness and understanding!"
We responded:
"We appreciate your review, Margo! We are delighted to know you had a great customer service experience with Steven! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Stephanie Jameson"
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Myeshia Reynolds

October 14, 2024

5  out of  5
rating by Myeshia Reynolds
"My husband and I have been with Statefarm for years! Awesome services! Steve Landau is wonderful to work with! I would most definitely recommend!"
We responded:
"Thank you for your wonderful review! Steve & I appreciate your kind words. Thank you for your business!!"
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Anna Marquez

October 13, 2024

5  out of  5
rating by Anna Marquez
"Very nice insurance company been dealing with state farm many years office people are very kind direct prompt get things done .thank you very much"
We responded:
"Thank you Anna for the 5 Stars!!! We greatly appreciate your business!!"
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MeMe

October 9, 2024

5  out of  5
rating by MeMe
"Steve was very personable and helpful. I appreciated his efforts to verify information to provide the most effective assistance."
We responded:
"Thank you MeMe for your wonderful review! We so appreciate the opportunity to serve you with your insurance needs!!"
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Sean Brown

October 9, 2024

5  out of  5
rating by Sean Brown
"Steven landau always goes above and beyond, making my experience with State farm wonderful every time. He really represents the company well and I appreciate him."
We responded:
"Sean, thank you for sharing! We appreciate your business and are so pleased Steven has been able to help you."
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Emily Randall

October 8, 2024

5  out of  5
rating by Emily Randall
"Fast, friendly service!"
We responded:
"Thank you for the 5 Stars Emily!! It is our pleasure to assist and make it a great experience! We appreciate your business!!"
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KEITH CHASE

October 8, 2024

5  out of  5
rating by KEITH CHASE
"Steve is by far the BEST, very knowledgeable and thorough in explaining the insurance world.‼️"
We responded:
"Thank you for the great review Keith! Steve and I appreciate your kind words and 5 Stars!!"
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Angelo DeSanto

September 27, 2024

5  out of  5
rating by Angelo DeSanto
"Steve was very helpful and knowledgeable. He was great to work with."
We responded:
"Thank your for the 5 Stars! We appreciate the opportunity to work with you on your insurance needs!!"
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Louis Nicholas

September 26, 2024

5  out of  5
rating by Louis Nicholas
"Great service as usual!"
We responded:
"Thank you Louis!! It is our pleasure to assist with all of your insurance needs!"
Profile photo of Demetria Gaines

Demetria Gaines

September 25, 2024

5  out of  5
rating by Demetria Gaines
"The customer service I receive anytime I call is awesome. Steven was awesome. He jumped right on task and assisted with my needs. He was very knowledgeable and compassionate. I can truly say State farm has great agents. Kudos to the entire staff."
We responded:
"Welcome to Maryland Demetria and thank you for allowing us to assist in your transfer of insurance. D appreciates the 5 stars and it was an honor to help you."
Profile photo of Wenda Byrd

Wenda Byrd

September 24, 2024

5  out of  5
rating by Wenda Byrd
"I am very impressed with Stephany and Jesse and Steve. Any questions that I have, they are answered and any issues I have are quickly addressed. Thank you young ladies and young man and keep up the good work."
We responded:
"Thank you so very much for the 5 stars! Jesse was telling me how much she enjoyed talking with you."