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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Natalie Haney

Natalie Haney

July 11, 2026

5  out of  5
rating by Natalie Haney
"Tim was absolutely fantastic and a delight to speak with, who knew I’d ever say that about buying home insurance. I was ultimately able to find a more affordable option elsewhere, and my first thought after “yay cheaper” was “oh no, Tim!” Which I think really speaks to his excellent service!"
We responded:
"Thank you for your feedback, Natalie! It's great to hear that Tim made your experience with our agency so enjoyable, even when discussing home insurance. We're glad he left such a positive impression, and if you ever have any future insurance needs, don't hesitate to reach out."
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Leigh-Anne Gavin

July 10, 2026

5  out of  5
rating by Leigh-Anne Gavin
"Was a pleasure working with Jesse!"
We responded:
"Thank you for your review, Leigh-Anne! I'm so happy to hear Jesse was so helpful. Reach out any time! "
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Michelle Clark

July 10, 2026

5  out of  5
rating by Michelle Clark
"Jesse was very friendly and quick with responses. She helped me walk through the whole process, step by step, letting me know the best options for me. She was great to work with and I’d recommend her to all of my friends."
We responded:
"Thank you, Michelle, for sharing your experience with Jesse. It's great to hear that she provided friendly and efficient service while guiding you through the process. We appreciate your recommendation and look forward to assisting you and your friends in the future."
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Elizabeth Lutz

July 1, 2026

5  out of  5
rating by Elizabeth Lutz
"Jesse is cordial and proficient and very patient - with call back questions as well as initial contact. She went the extra mile to contact State Farm in Pa. re: a related matter."
We responded:
"Thank you so much for your review, Elizabeth! Jesse is wonderful, I'm thrilled you had such an excellent experience with her service. Please reach out or stop by if you need anything at all! - Stephanie Jameson"
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Amy Cashell

June 30, 2026

5  out of  5
rating by Amy Cashell
"I've been working with Jesse on business insurance, and she has made the process so easy. She has been so patient with any questions I have and has been very thorough with answering and making sure I understand everything. She has been very responsive to emails and is always very kind in all responses. I highly recommend this insurance group for anyone needing someone who speaks to them with respect and patience."
We responded:
"Thank you so much for your review, Amy! I'm happy to hear Jesse has been so helpful with your business insurance. We know it can be a lot sometimes, but we're always here to help! We appreciate your recommendation! "
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Octavia Jones

June 22, 2026

5  out of  5
rating by Octavia Jones
"I had the pleasure of speaking with Jesse O'Connell while shopping for a quote on car and renters insurance. Jesse, from the beginning, was very friendly and forth coming with answering all of my questions and concerns. I was ecstatic to learn that I could still have the same coverages for half the price that I was previously paying. I thoroughly enjoyed speaking with Jesse, who put my shopping needs 1st."
We responded:
"Thank you so much, Octavia! We appreciate you taking the time to leave such a thoughtful review. I'm so happy to hear that Jesse was so helpful with your car and renters' insurance. We are here for you! Please reach out or stop by if you need anything at all. - Stephanie Jameson"
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Ahmed Meh

June 8, 2026

5  out of  5
rating by Ahmed Meh
"Great service Tim was very helpful and professional. He took the time to explain everything clearly and made sure I got the right insurance coverage . The process was smooth and easy thanks to him. Highly recommended!"
We responded:
"Thank you for your review, Ahmed! I'm so happy to hear Tim was so helpful with your insurance coverage. Reach out any time! "
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T Rose

May 28, 2026

5  out of  5
rating by T Rose
"The State Farm team has been great to me since joining- consistently. But Jesse, I want to give you a special shout out! Thanks for helping me during a crunch. And with a smile the whole time. Yup, I could see it through the phone! : )"
We responded:
"Thank you so much for your review, T! I'm so happy to hear Jesse has been so helpful for you!! Reach out any time you need us! "
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Alex illesca

May 28, 2026

5  out of  5
rating by Alex illesca
"Jesse is just wonderful easy,faster nothing complicated so 100% Recommend"
We responded:
"Thank you so much for your review, Alex! I'm so glad to hear Jesse was so helpful! We appreciate your recommendation."
Profile photo of Gabe

Gabe

May 27, 2026

5  out of  5
rating by Gabe
"Updating my review! I opened new policies with this office months apart. Jesse and Tim made it a very pleasant and easy process. It seems like a good group in there, and I feel like I made a good choice. :)"
We responded:
"Thank you for your review, Gabe!! Jesse is fabulous, I'm happy she made the process smooth for you! Please reach out if you need anything at all. - Stephanie Jameson"
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Myeshia Reynolds-Hill

May 27, 2026

5  out of  5
rating by Myeshia Reynolds-Hill
"My husband and I have been with State Farm, it was now time to add our son, As scary as it was with the price for a new driver, Tim made it a easy process, explained everything and informed us of everything. Tim was AMAZINGGGG! Thank you so much."
We responded:
"Thank you for your wonderful review! Steve & I appreciate your kind words. Thank you for your business!!"
Profile photo of Ugochi Ejiogu

Ugochi Ejiogu

May 15, 2026

5  out of  5
rating by Ugochi Ejiogu
"Jesse is super helpful and attentive! She gave me solid advice regarding my new renters policy as I prepare to move to a new place."
We responded:
"Thank you for your review, Ugochi! I'm so glad Jesse was so helpful with your renter's policy. Congratulations on your new place and reach out to us any time! "
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Linda McManus

May 11, 2026

5  out of  5
rating by Linda McManus
"Jesse is so great to work with. She’s attentive and very responsive. She helped me get a business policy together quickly and handled the delivery direct to my clients. She’s also been a huge help navigating two young drivers in the family. I would recommend highly!"
We responded:
"Hi Linda! Thank you so much for your review, we appreciate you. Jesse is fantastic and we're grateful for her. I'm so happy to hear she helped with your Business policy and your young drivers! Thank you for your recommendation! "
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Harriet

April 24, 2026

5  out of  5
rating by Harriet
"Jesse was incredibly helpful, responsive, and kind throughout the process. She answered my questions quickly, explained everything clearly, and made things much less stressful. I really appreciated her professionalism and willingness to help, especially when I was trying to figure out insurance for an out of state move. Highly recommend working with her!"
We responded:
"Thank you for your review, Harriet! We appreciate you and I'm happy to hear Jesse was so helpful! We know insurance can be stressful sometimes but we're always here to help. Thank you for your recommendation! "
Profile photo of Erik Gross

Erik Gross

April 21, 2026

5  out of  5
rating by Erik Gross
"Jesse did a wonderful job of quickly coming up with a quote and writing policy in one day of service. My family has been using State Farm for over 40 years in multiple state in taking care of our family."
We responded:
"Thank you for your review, Erik! I'm so happy to hear Jesse helped quote and write your policy in just one day!! We try to be as efficient as possible, protecting your family is important to us. We're so happy to have you! "
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Shadi Sam

April 16, 2026

5  out of  5
rating by Shadi Sam
"Jesse O’Connell is great. She is very knowledgeable and has a great customer service. She is definitely deserving a raise."
We responded:
"Thank you so much for your review, Shadi! We appreciate you, I'm happy to hear Jesse was so helpful. Reach out if you need us! "
Profile photo of Steve Royal

Steve Royal

April 14, 2026

5  out of  5
rating by Steve Royal
"Great customer service, understanding easy to reach via text, app, or phone. 35+ yrs State Farm customer."
We responded:
"Thank you for your review, Steve! We're happy to help whenever you need us!! "
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Maddox Harbour

April 13, 2026

5  out of  5
rating by Maddox Harbour
"JESSE WAS AMAZING VERY HELPFUL AND QUICK"
We responded:
"Thank you, Maddox! We appreciate you! "
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Donald Yirka

April 11, 2026

5  out of  5
rating by Donald Yirka
"Jessica is an outstanding asset to your company. She communicates on a level that helps one to understand the ins and out on what coverage they need.
Jessica promptly returned my call and helped me with the new policy li needed for my new camper."
We responded:
"Thank you for the lovely review! And we agree, Courtney is outstanding. We appreciate the opportunity to help you!"
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Todd

April 10, 2026

5  out of  5
rating by Todd
"Jesse was great! She was friendly, easy to work with, communicated well and made the process of getting a new insurance policy easy. Thank you!"
We responded:
"Thank you so much for your review, Todd! I'm so happy Jesse was able to help with the process to get your new insurance policy set up! We appreciate you! "
Profile photo of Alice

Alice

April 4, 2026

5  out of  5
rating by Alice
"I had a great experience working with Jesse O'Connell at State Farm. She took the time to truly understand my needs and was both patient and knowledgeable throughout the process. I especially appreciated how clearly she explained everything, making the entire experience smooth and stress-free. If you're looking for someone to help you find the right coverage, I highly recommend Jesse!"
We responded:
"Thank you so much for your review, Alice! I'm so happy to hear Jesse was helpful in finding you the right coverage. Reach out if you ever need us! "
Profile photo of Patrick Grandt

Patrick Grandt

March 26, 2026

5  out of  5
rating by Patrick Grandt
"I had a great experience working with Jesse O'Connell to transfer my out of state plans. She was very responsive and enthusiastically answered all of my questions."
We responded:
"Thank you so much for your review, Patrick! I'm happy to hear Jesse was so helpful in getting your items transferred. We're here for you! "
Profile photo of Nadirah Bradley

Nadirah Bradley

February 24, 2026

5  out of  5
rating by Nadirah Bradley
"Professional, patient, knowledgable and I feel she deserves a raise. I’ve worked in customer service, I would hire her. She is excellent asset to State Farm. 💕"
We responded:
"Thank you so much for your review, Nadirah! That is so thoughtful. We're here when you need us! "
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Nicole

February 6, 2026

5  out of  5
rating by Nicole
"Stephanie and Jesse were very easy to work with. Gave great advice and understood what was needed for my business. I would definitely recommend them. Thank you so much for your professionalism"
We responded:
"Thank you so much for your recommendation, Nicole! I'm happy that you had such a great experience, Jesse is excellent, and we were more than happy to help. Please stop by or reach out if you need us! - Stephanie Jameson"
Profile photo of Phil Ola

Phil Ola

February 3, 2026

5  out of  5
rating by Phil Ola
"Very happy with the prompt and professional service in getting my renter's insurance in place. Courtney was very attentive and fast on the draw with the documents I needed quickly for my apartment coverage and my separate policy to cover my e-bike.
I would highly recommend this insurance agency for all your insurance needs."
We responded:
"Thank you for your review, Phil! Courtney is fantastic, and I'm so glad to hear she was able to help with your renter's insurance! Reach out if you need us! - Stephanie Jameson"