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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Terror Davis

May 21, 2023

5  out of  5 rating by Terror Davis
"Two days ago I had the BEST customer service experience with Courtney. She made me feel not like I was another customer with State Farm but more like family! She was very patient with me; explained in full detail even when I asked her the same questions several times because I didn't understand my paperwork due to the word play. She did not make me feel dumb and in fact she made me comfortable to ask all the questions that should be asked to any Insurance company being paid for. She explained things to me within my policy that I was not even explained to since the first day of becoming a State Farm customer. My overall customer service experience with Courtney was so great that if another company offered me slightly cheaper rates, I'd still stay with State Farm! I hope she gets the recognition she deserves and I'm definitely referring more family, friends, work colleagues, State Farm. Greatly appreciate you Courtney!!!"

Donald Yirka

May 15, 2023

5  out of  5 rating by Donald Yirka
"Courtney is an outstanding asset to your company. She communicates on a level that helps one to understand the ins and out on what coverage they need."

Zook Fam

May 11, 2023

5  out of  5 rating by Zook Fam
"Courtney was incredibly helpful and so easy to talk to on the phone. She was patient and followed up when she said she would! It was a very seamless and pleasant experience to work with her. Thanks Courtney!!"

Janet Kahoe

May 9, 2023

5  out of  5 rating by Janet Kahoe
"I appreciate that I’m able to reach real people quickly who are able to listen and effectively address any concerns and questions."

Andre Corbett

May 8, 2023

1  out of  5 rating by Andre Corbett
"We was charged a extra 51$ on our car insurance for safe drivers We never received nothing in the mail .I was upset to pay that when it wasn't our fault.We been with them for 26 yrs."

rick wilson

April 17, 2023

5  out of  5 rating by rick wilson
"I call to inquire about the increase of my mortgage escrow and if my insurance was part of that. My Statefarm agent went over my insurance and since she’s local was familiar with my situation. Everything was explained and I now understand why it was increased and that it was due to taxes and not insurance. This is a great office to work with."

Alexandria Rice

April 11, 2023

5  out of  5 rating by Alexandria Rice
"Ms. Courtney Rathman was very polite and friendly, it was like speaking on the telephone with a friend. It took her no time to help me with what I needed, I would definitely refer any family members or friends."

Jessi Hill

April 6, 2023

5  out of  5 rating by Jessi Hill
"I had the wonderful experience of talking with Courtney!!! Excellent customer service!!! She had so much patience with me. She explained everything in detail for me and was able to answer all of my questions!!! Thank you so much!!!"

Charlotte Cc

April 5, 2023

5  out of  5 rating by Charlotte Cc
"I love this State Farm office. Every time i call, they so respectful always helpful. Makes you feel like they care."

Tanishea Brown

March 30, 2023

5  out of  5 rating by Tanishea Brown
"I really appreciate Stephanie for all her help with helping me to pick out the right and affordable policy. Stephanie is the best"

Jacob Frey

March 28, 2023

5  out of  5 rating by Jacob Frey
"Worked with Courtney, had a great experience."

Phil Ayres

March 20, 2023

5  out of  5 rating by Phil Ayres
"Steve was very patient when explaining and answering my questions. Excellent agent. He helped me save hundreds of dollars on my auto and home insurance without lowering my coverage. I would highly recommend Steve and State Farm."

Ireese Toles

March 16, 2023

5  out of  5 rating by Ireese Toles
"Very professional and kind"

Sabrina L

February 24, 2023

5  out of  5 rating by Sabrina L
"They make insurance feel so easy!"

Bruce Dunham

February 9, 2023

5  out of  5 rating by Bruce Dunham
"I love this insurance agency!! The customer experience that I have is perfect! And Courtney is amazing to work with!"

Aaron VanderWeide

February 8, 2023

5  out of  5 rating by Aaron VanderWeide
"Steven was the most helpful insurance agent I have worked with. He got me set up with a fantastic quote for my house, and implementing the policy couldn't have been easier. There is something to be said about having a dedicated insurance provider with a physical location. I would recommend Steven at Sephanie Jameson's office to anyone and everyone!"

Dalton Coker

February 7, 2023

5  out of  5 rating by Dalton Coker
"It was as painless as insurance matters can be"

Andrea Price

February 3, 2023

5  out of  5 rating by Andrea Price
"I was referred to this Baltimore, Maryland State Farm office by my California State Farm agent. Stephanie Jamesons State Farm office was fast and efficient in providing a life insurance policy for my sister in Baltimore. The procedure was seemless. Thank you for your assistance. Andrea Price Palm Springs, California"

George Ogle

January 27, 2023

5  out of  5 rating by George Ogle
"Very nice customer service and very nice"


January 19, 2023

5  out of  5 rating by Ed
"Excellent customer service. Zero stress."

Kurt Coffman

January 17, 2023

5  out of  5 rating by Kurt Coffman
"I have been a customer with State Farm Insurance and the Jameson agency for almost two years now and have been very impressed with the customer service. Most recently I had the pleasure of working with Steven Landau to insure an investment property. As always, Steve was a pro. His knowledge and insight helped me secure the coverage I needed. He is a professional who acts with a sense of urgency. I really appreciated the diligence and personalized service."

Mike Welker

January 14, 2023

5  out of  5 rating by Mike Welker
"I was having an issue with my billing. Amy got back with me in a day and was able to resolve it quickly. She was very personable and helpful!"

Kathy Lacey

January 11, 2023

5  out of  5 rating by Kathy Lacey
"Looking for an insurance agency that's professional and actually cares about your needs? THIS. IS. THE. PLACE. Stephanie and Courtney have been extremely helpful to my family. We moved back to the area and were being quoted some ridiculous prices from an insurance agency that we'd had for 2 decades! We got the exact same coverage from Stephanie and her crew for a much better price! AND, she and Courtney were thorough while being kind, courteous and always professional. Their response times are also outstanding! I'd give this agency 5 million stars if I could!"


January 10, 2023

5  out of  5 rating by Claire
"Highly recommend, personalized customer service! I needed to cancel an old State Farm policy because I was leaving Baltimore and called the first number I saw on Google- which was this office. So glad I did because I had such a surprisingly warm conversation with Stephanie (I think), who wasn't even my assigned agent! The customer service was fantastic so when I returned to the city later, I specifically chose Stephanie's office for my new policy. I just got off the phone with Courtney and she was just as helpful and kind as I remembered!"

Richie Robertson

December 22, 2022

4  out of  5 rating by Richie Robertson
"I am very grateful to Mr Steven Landau for helping find an insurance policy that the needs of me & my family he is very professional friendly & courteous. He a pleasure to work with thanks Again!"